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• The recipient’s complete name as listed in the Housing Portal. 
• The recipient’s complete and correct address as listed in the Â鶹´«Ã½ Mail & Package Center site. 
   
  Mail to residents should be addressed as follows: 
  Student Name 
  Package Center Address 
  Building Abbreviation - Room Number 
  Evanston, IL 60201 
   
  Example: 
  Willie Wildcat 
  1927 Orrignton Ave. 
  WIL-301 (This example is for Willard Room 301- Building Abbreviation can be found in the by clicking on ‘Mail Combination’) 
  Evanston, IL 60201 

Packages addressed to recipients who are not in the housing portal are subject to the shipment being returned to the sender. 

Please note that if you use zip code 60208 you may experience delays as University Mail is processed through Auxiliary Services. This zip code is only to be used for non-residential Â鶹´«Ã½ addresses. For more information, please refer to the .

Mail Services receives, sorts, and delivers U.S. Postal Mail and packages to on-campus university housing Monday through Friday during university business hours. Mailbox locations can be identified on the Mail & Package page or at the by clicking on ‘Mail Combination’.

• Items arriving by private carrier (UPS, FEDEX, DHL, Amazon, etc.) addressed to individuals without a housing assignment
• Shipments arriving with incomplete recipient information (missing first or preferred name and/or last name)
  • The preferred name can be updated in the
• Shipments not collected within the 30-day holding time
• Prohibited items not responded to within 14 days of notification

Note: If you need an item held longer, please email the MPC for an extension 

If your items are delivered to the incorrect MPC location, they will be relocated approximately once a week during the academic year. 

Possible Reasons for Misdelivery: 

• Carrier Error: The driver delivered to the wrong MPC. 
• Incorrect Address: The shipment was addressed to the wrong location. Please ensure the shipping information matches your housing assignment.

First-Class Mail and USPS Packages Only: 

• Forwarded for up to 1 year to the current address on file in CAESAR (or Permanent if Current is a university housing mailing address). 
• Recommendation: Complete a mail-forwarding request with the USPS. 

1. Watch the Student Affairs produced tutorial video staring current or former MPC Assistants:  
2. Check the : Find your mailbox location and combination. 
3. Turn the Dial Correctly: Start by turning the dial to the left. 

If a student fails to retrieve their item(s) during the quarter, it will become eligible for return/forwarding at the end of the semester. Packages will be held for 30 days at the end of the semester before being returned or forwarded.

The MPC is responsible for ensuring that Prohibited Items are flagged for review. 

If the MPC Flags a shipment as prohibited item, here's what you can expect: 

1. Notification: You will immediately receive an email informing you that a prohibited item has been received. This email will include a link to a MachForm for your response. 
2. Item Handling: The item will be labeled as "Prohibited" and placed in a designated holding area by the MPC Staff. 
3. Options you will select from in the emailed MachForm: 
   1. Return to the Sender: If you choose to return the item to the sender, no further action is needed from you. 
   2. Return to Store: If you prefer to return the item to the store, you'll need to provide proof of the return before the item is released. 
   3. Request a Meeting: If you want to discuss the item, you can request a meeting with the Resident Director (RD). The RD will schedule the meeting. 
4. Unclaimed Packages: If you don't respond within 14 days, the item will be returned to the sender. 
5. Return Requests: 
   1. To Carrier: The item will be marked as "Returned to Sender" and logged accordingly. 
   2. To Store: Proof of return is required, and the return will be logged in the system. 

More information about Prohibited Items please refer to the Student Handbook, Page 55-57 as of 2024-2025.

Kemper MPC has a Package Locker for receiving shipments. If you are interested in bypassing the line for pickups, click .

For certain shipments, Amazon may require a . Email the MPC with the tracking number and password information for processing. 

For Signature Required Shipments, no special action is required, the major carriers, USPS, UPS, FedEx, know our operating hours and will collect a signature from one of our team members. The package will then be processed using our normal processes.

Flatbeds are available for transporting packages from the MPC. They must be returned within 2 hours, and before the MPC closes for the day. The replacement cost for a flatbed is $200.

• Fall Quarter: August
• Winter Quarter: November
• Spring Quarter: March
• Summer Quarter: May (only if needed)