Contact
Kathy Koestring, Procurement Administrator for Travel
847.467.0590, kathy.koestring@northwestern.edu
For Key Travel-related Queries:
- For questions about your Key Travel profile and billing, including chart string changes, please email Â鶹´«Ã½ Travel Services at travel@northwestern.edu or call 847-491-7569. (If requesting a chart string change, please include your itinerary and preferred chart string in your email.)
- For questions about a reservation booked through Key Travel or for technical website support, please contact Key Travel customer service (available 24/7):
Email: northwestern@keytravel.com
Call: 646-289-6820
For Other Specific Queries:
For travel reservations and rate quotes, please contact one of Â鶹´«Ã½'s Travel Agencies.
For questions about the Travel and Entertainment Policy, please contact Procurement and Payment Services' Customer Service at procurement@northwestern.edu.
For per diem guidance, please refer to the Per Diem Guidance web page or contact ASRSP at asrsp_compliance@northwestern.edu.
For questions about expense reports, please contact Accounts Payable at accounts-payable@northwestern.edu.